food-delivery

Food Delivery

1 article to help your business succeed

Food delivery has become an essential revenue channel for UK restaurants, accelerated by changing consumer habits and the dominance of platforms like Deliveroo, Uber Eats, and Just Eat. Managing delivery effectively requires balancing platform commissions against incremental revenue, maintaining food quality during transit, and building direct ordering capabilities. These guides cover delivery platform selection and optimisation, packaging solutions, delivery menu design, managing driver relationships, and building a profitable delivery operation alongside your dine-in service.

💡Quick Tips for Food Delivery

✓List on at least two delivery platforms initially to maximise your reach, then analyse which drives the best margins
✓Create a delivery-specific menu that excludes items which don't travel well — protect your reputation by only offering dishes that arrive in great condition
✓Invest in quality packaging with proper ventilation for hot items and separation for items that shouldn't touch
✓Set up your own online ordering through your website to capture orders at 0% commission — promote it with in-packaging flyers and social media

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Frequently Asked Questions

Which delivery platform is best for UK restaurants?

Deliveroo, Uber Eats, and Just Eat each have strengths. Deliveroo has strong London coverage, Uber Eats offers wide reach and marketing tools, and Just Eat has the largest UK customer base. Most successful restaurants list on multiple platforms and track performance individually.

How can I make food delivery profitable with 25-35% platform commissions?

Adjust delivery menu prices 10-15% higher than dine-in to offset commissions, focus on high-margin items, set minimum order values, and actively drive customers to your own commission-free ordering channel. Some restaurants achieve 50%+ of delivery revenue through direct ordering within 12 months.

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