Marketing Tips

You have spent thousands on your fit-out, weeks perfecting the menu, and months building a team. Then a regular recommends you to a friend and the friend says "which one is that again?" Not because th...

You're posting on Instagram, running the odd Facebook boost, maybe even paying someone on Fiverr to "do your SEO." Nothing sticks. The covers don't change. So what now? Is a proper marketing agency wo...

You're staring at this month's sales data wondering where the profit went. Your lamb shank has a 68% margin but nobody's ordering it. Fish and chips is slammed but barely breaks even. The four quadran...

You've spent hours perfecting your signature dish. The presentation is stunning, the flavours balanced, the margins healthy. Yet it sits at the bottom of your sales reports while basic fish and chips...

You've spent thousands on your menu design. The photos look beautiful, the layout seems professional, and your chef is proud of every dish. But week after week, customers order your lowest-margin item...

You're looking at your menu data. Something doesn't add up. Your best-selling dish barely breaks even. Meanwhile, that fancy special you're proud of gets three orders a week. The problem isn't your co...

You've spent hours perfecting your signature dish. The flavours are spot-on, the presentation is beautiful. Yet it sits there, week after week, barely selling. Meanwhile, an average dish in the top-ri...

You've spent money on a beautiful menu. Crisp photos, elegant fonts, everything looks professional. But there's a pattern: customers order your lowest-margin dishes while signature items sit gathering...

You know there's money left on the table somewhere. Your menu looks fine (customers genuinely enjoy it, prices seem reasonable) but profit isn't matching what it should be. Research shows optimised me...

You're doing decent covers. Tables fill up on weekends. Staff seem happy enough. Then you look at your bank balance at the end of the month and wonder where it all went: every restaurateur knows this...

You've got a queue out the door on Saturday nights. But Tuesdays? Wednesdays? You could hear a pin drop. You're posting on Instagram when you remember, writing the odd email, maybe even thinking about...

You're watching your competitors' blogs show up in search while yours has two posts from six months ago. You started with good intentions, then got slammed with a Saturday rush and forgot it existed....

It's 10pm, you've just finished service, and you're staring at an empty Instagram drafts folder. You know you should post something tomorrow, but what? Meanwhile, that new place down the road seems to...

You post a photo of your best dish. Lighting is decent, presentation is spot-on. Eight likes. Meanwhile, the chain across the road has a queue out the door posting the same burger every week. You're w...

90% of diners check restaurants online before deciding where to eat. You're posting three times a week. Lighting's decent, food looks good. Three likes, two from staff. Meanwhile, the chain down the r...

You are staring at the blackboard. Last month's prices. You have been meaning to update it for weeks, but between 12-hour shifts and being down two staff, it never quite happens. A customer just point...

You have just finished a 12-hour shift. Your feet hurt. A customer just asked if you still do the lamb special, the one you took off six months ago. The crossed-out prices and handwritten amendments a...

It is 6pm on a Friday. Your restaurant is filling up. A customer points at the menu asking about the sea bass special. The problem? You sold out two hours ago. Nobody updated the board. Now your serve...

You're watching a couple in their sixties squint at the QR code on Table 4. Meanwhile, your lunch rush just walked through the door, and your only server is explaining to a frustrated customer why the...

You're watching customers walk out. It's Saturday rush, you're down two staff, and the queue backs up past the door. Customers shuffle impatiently, checking their phones. Some leave without ordering....

You've just finished a 12-hour shift. Your feet hurt, the kitchen's finally clean, and you're scrolling through your phone when you see it: a one-star review from someone you don't recognise. Your sto...

You've just finished a 12-hour shift. You check your phone and see a one-star review from someone who's never set foot in your restaurant. Meanwhile, your competitor down the road has dozens of glowin...

You have got twelve 5-star reviews. They were posted over a year ago. Meanwhile, the cafe down the road has 147 reviews from the past three months, and they are always packed. Your food is better. You...

You've been running your restaurant for years. The food is good, regulars keep coming back, and word of mouth has always done its job. But lately, you've noticed something: the place down the road wit...