Business Insights & Marketing Tips

You've got a queue out the door on Saturday nights. But Tuesdays? Wednesdays? You could hear a pin drop. You're posting on Instagram when you remember, writing the odd email, maybe even thinking about...

You're watching your competitors' blogs show up in search while yours has two posts from six months ago. You started with good intentions, then got slammed with a Saturday rush and forgot it existed....

It's 10pm, you've just finished service, and you're staring at an empty Instagram drafts folder. You know you should post something tomorrow, but what? Meanwhile, that new place down the road seems to...

You post a photo of your best dish. Lighting is decent, presentation is spot-on. Eight likes. Meanwhile, the chain across the road has a queue out the door posting the same burger every week. You're w...

90% of diners check restaurants online before deciding where to eat. You're posting three times a week. Lighting's decent, food looks good. Three likes — two from staff. Meanwhile, the chain down the...

You are staring at the blackboard. Last month's prices. You have been meaning to update it for weeks, but between 12-hour shifts and being down two staff, it never quite happens. A customer just point...

You have just finished a 12-hour shift. Your feet hurt. A customer just asked if you still do the lamb special — the one you took off six months ago. The crossed-out prices and handwritten amendments...

It is 6pm on a Friday. Your restaurant is filling up. A customer points at the menu asking about the sea bass special. The problem? You sold out two hours ago. Nobody updated the board. Now your serve...

You're watching a couple in their sixties squint at the QR code on Table 4. Meanwhile, your lunch rush just walked through the door, and your only server is explaining to a frustrated customer why the...

You're watching customers walk out. It's Saturday rush, you're down two staff, and the queue backs up past the door. Customers shuffle impatiently, checking their phones — some leave without ordering....

You've just finished a 12-hour shift. Your feet hurt, the kitchen's finally clean, and you're scrolling through your phone when you see it: a one-star review from someone you don't recognise. Your sto...

You've just finished a 12-hour shift. You check your phone and see a one-star review from someone who's never set foot in your restaurant. Meanwhile, your competitor down the road has dozens of glowin...